"Save as AdobePDF" not working in Microsoft Excel 2019

New Here ,
Jun 14, 2022 Jun 14, 2022

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I am having the issue where we are using new Adobe Standard XI licenses to install the program on new computers and once installed, the add-in is active in Excel, the button to Save As AdobePDF is there, but will not work and shows the error attached. Any ideas?

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Create PDFs , Edit and convert PDFs

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Adobe Employee ,
Jun 14, 2022 Jun 14, 2022

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Hi there

 

Hope you are doing well and sorry for the trouble.

 

Please go through the help page https://helpx.adobe.com/acrobat/kb/pdfmaker-error-unable-to-find-adobe-pdf-resource-files.html and see if that works for you.

 

Note: Adobe Acrobat XI is an old EOL application it may or may not work with the latest MAC and Windows OS.

 

Regards

Amal

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