"save as" pop up box does not allow me to save the document.

Community Beginner ,
Apr 13, 2015 Apr 13, 2015

Copy link to clipboard

Copied

Hello ,

"save as" pop up box does not allow me to save the document. Shows a blank screen. Any idea what would cause this? I just purchased acrobat pro dc.

Thanks!

TOPICS
Create PDFs

Views

206.5K

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Explorer , May 14, 2015 May 14, 2015
Found this solution:The default "Save As" dialog in Acrobat DC is different than the dialog that you've had in earlier releases of Acrobat, it also allows you to save to the cloud and previous locations you've saved files to. It is possible that when Acrobat tries to connect to "the cloud", it runs into problems. You may want to try to turn this feature off to see if that brings your save as dialog back: Open up Acrobat's preferences, then go to the "General" category and deselect "Show online s...

Likes

Translate

Translate
replies 101 Replies 101
New Here ,
Feb 20, 2022 Feb 20, 2022

Copy link to clipboard

Copied

I still have a problem after trying your fix in Preferences. The dialogue box that comes up when I want to save is: The document could not be saved. A number is out of range. Please help.

 

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
May 02, 2022 May 02, 2022

Copy link to clipboard

Copied

LATEST

Despite up to date, and having done the suggest fix, I am still having the issue.

Please fix Adobe

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines