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"save as" pop up box does not allow me to save the document.

Community Beginner ,
Apr 13, 2015 Apr 13, 2015

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Hello ,

"save as" pop up box does not allow me to save the document. Shows a blank screen. Any idea what would cause this? I just purchased acrobat pro dc.

Thanks!

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correct answers 1 Correct answer

Explorer , May 14, 2015 May 14, 2015

Found this solution:

The default "Save As" dialog in Acrobat DC is different than the dialog that you've had in earlier releases of Acrobat, it also allows you to save to the cloud and previous locations you've saved files to. It is possible that when Acrobat tries to connect to "the cloud", it runs into problems. You may want to try to turn this feature off to see if that brings your save as dialog back: Open up Acrobat's preferences, then go to the "General" category and deselect "Show online s

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replies 102 Replies 102
New Here ,
Jan 18, 2022 Jan 18, 2022

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I know this is an old story but here we are in 2022 and the save as box still comes up with a blank window, unless you get rid of the cloud based option for storage...why has it not been fixed? This is really very POOR and given that the software as subscription model is not cheap, Adobe fix this!!!

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New Here ,
Feb 20, 2022 Feb 20, 2022

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I still have a problem after trying your fix in Preferences. The dialogue box that comes up when I want to save is: The document could not be saved. A number is out of range. Please help.

 

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New Here ,
May 02, 2022 May 02, 2022

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Despite up to date, and having done the suggest fix, I am still having the issue.

Please fix Adobe

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