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"Unable to convert PostScript file"

Community Beginner ,
Feb 05, 2016 Feb 05, 2016

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I am on OS X El Capitan and am trying to print to a HP Photosmart 5510 and keep getting the error message "Unable to convert PostScript file" ... what is the fix???

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Print and prepress

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correct answers 1 Correct answer

Deleted User
Apr 06, 2017 Apr 06, 2017

There are main three fixes for this issue:

  1. Your printer is reporting a problem with the PostScript stream that the printer driver produced. What you can try is bring up the print dialog, click on the "Advanced" button and then modify the "PostScript Options" at the top of the dialog.
  2. You can simply print the file from Acrobat or Preview
  3. Open the Advanced menu in Acrobat from the Acrobat print dialog. Select Print As Image. The quality of the printed document may differ when using this method.

If yo

...

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Community Beginner ,
Jul 19, 2022 Jul 19, 2022

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I found a simple fix.  Click File==>Print ==>Advanced==>Print as image.

The above works for me using Adobe on a Mac.

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New Here ,
Aug 09, 2022 Aug 09, 2022

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I've seen that fix suggested a lot; however, what does one do if the option is greyed out?Screenshot 2022-08-09 at 8.55.47 AM.png

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New Here ,
Nov 14, 2022 Nov 14, 2022

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This workaround significantly reduces print quality (even if I select 300 dpi) so would prefer to find a solution that converts the PostScript files!

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New Here ,
Jan 17, 2023 Jan 17, 2023

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Try opening the file via Chrome or Safari and print. This worked for me.

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New Here ,
Mar 29, 2023 Mar 29, 2023

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I had this same issue today (the "unable to convert PostScript file"). Totally aggravating, as I had two pdfs from the same sender - one printed just fine and the second one did not. I tried printing from Safari, printing in Adobe Acrobat directly. What finally worked was opening the pdf in Preview and printing it from Preview. Totally aggravating and so random! I have been printing pdfs for years with no issue.

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New Here ,
May 20, 2024 May 20, 2024

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Not working for me on Adobe on my MacBook, and the *answer* proposed at top of thread doesn't work (and sends the user to a now defunct non-HP help page).  Can Adobe update this with something more helpful?  Print as Image is greyed out as an option, and nothing else suggested herein works.  PDFs have printed for years on my HP--until now.

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