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"You have already verified this signature."

New Here ,
Mar 13, 2023 Mar 13, 2023

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I completed a form and then it said it would email me a link to verify my signature. When I click on the link in the email, I keep receiving this message: "You have already verified this signature.". I am unable to complete and sign the form due to receiving this error message.

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Security digital signatures and esignatures

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Adobe Employee ,
Mar 14, 2023 Mar 14, 2023

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Hi @Leah28860777lfac 

 

Hope you are doing well and sorry to hear that.

 

Is this an issue with a particular PDF file or with all the PDFs? Please try with a different PDF file and check

 

What is the workflow/steps you are doing to sign the PDF form? Please share a small video recording of the steps you do for a better understanding.

 

We are here for help, just need more info.

 

Regards

Amal

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