"You’ll be able to manage this plan shortly."

[bojo_3313]

I want to cancel my subscribtion. but I can't interact with it bc of this message. the 7 day free trial ended, I don't have the amount to pay in that specific bank account, so the payment is not going through.

Please cancel my subscribtion

[Shivangi_Gupta]

Hi @bojo_3313,

We appreciate you reaching out. Please reach out to our support team here: https://adobe.ly/3ZC84eV

They'll help you with the cancellation.

^Shivangi

[joseph_3500]

I want to cancel my subscribtion. but I can't interact with it bc of this message. the 7 day free trial ended, I don't have the amount to pay in that specific bank account, so the payment is not going through.

dog sounds

Please cancel my subscribtion

By @bojo_3313

You're stuck in a common bind: your free trial ended, payment failed due to insufficient funds, and now you can't cancel the subscription. This happens because the service considers you obligated to pay for the period after the trial, preventing cancellation until the outstanding amount is resolved. Your best immediate step is to **contact the service's customer support directly**. Explain the situation, stating you wish to cancel and cannot interact with the option due to the payment issue. They are typically the only ones who can manually cancel the subscription and resolve the pending payment status.