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Re: Acrobat Web "Please wait while edit is being prepared" When Wanting to Edit a PDF

Sara22058200hpdt
New Here ,
Dec 20, 2024 Dec 20, 2024

Yes please, Acrobat Pro on my Desktop keeps on crashing as soon as I try to edit a PDF.

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kglad Community Expert
Community Expert ,
Dec 20, 2024 Dec 20, 2024

did you use the cc desktop app to install acrobat?

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Sara22058200hpdt
New Here ,
Dec 20, 2024 Dec 20, 2024
In Response To kglad

Yeah

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kglad Community Expert
Community Expert ,
Dec 20, 2024 Dec 20, 2024
In Response To Sara22058200hpdt

reset your acrobat pro preferences.

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Sara22058200hpdt
New Here ,
Dec 20, 2024 Dec 20, 2024
LATEST
In Response To kglad

Done. I tried again but it crashed again. I must mention that the font used in the document is custom and probably unavailable online. Could that be causing the issue?

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