Re-activating Acrobat Pro 2017 after motherboard change

New Here ,
Apr 27, 2022 Apr 27, 2022

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Dear all,

 

Dell replaced my motherboard yesterday (again...). It does not seem to bother Creative Cloud, but Acrobat Pro 2017 does complain and asks me to purchase it again! I logged in with my Adobe account (the one where, I just checked online, Acrobat has been registered), but it is not enough.

 

How do I solve this problem?

 

Thanks for any tip !

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General troubleshooting , Install update and subscribe to Acrobat

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Adobe Community Professional ,
Apr 27, 2022 Apr 27, 2022

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You need to re-activate the application. If you didn't deactivate it before and you ran out of activations contact Adobe (via chat or phone) and request an "activation count reset".

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