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Re: can't sign documents

New Here ,
Sep 05, 2018 Sep 05, 2018

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Security digital signatures and esignatures

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correct answers 1 Correct answer

Adobe Employee , Nov 16, 2018 Nov 16, 2018

Hi cherylp,

Sorry for the delay in response.

As per the issue description mentioned above,  it seems you are getting "incorrect password" when trying to sign a pdf using digital certificates. As you mentioned, you changed the password, you need to supply the newly created password to sign the pdf.

You may also create new digital ID using the stpes given in the following help document:

Digital IDs in Acrobat

Let us know if you have a further query.

Shivam

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New Here ,
Sep 05, 2018 Sep 05, 2018

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I've changed the password - this may be a problem translating work documents to my home computer for signatures. Is that correct?

CYP

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Adobe Employee ,
Nov 16, 2018 Nov 16, 2018

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Hi cherylp,

Sorry for the delay in response.

As per the issue description mentioned above,  it seems you are getting "incorrect password" when trying to sign a pdf using digital certificates. As you mentioned, you changed the password, you need to supply the newly created password to sign the pdf.

You may also create new digital ID using the stpes given in the following help document:

Digital IDs in Acrobat

Let us know if you have a further query.

Shivam

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New Here ,
Jun 27, 2023 Jun 27, 2023

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Not able to sign my documents 

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New Here ,
Jul 13, 2023 Jul 13, 2023

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Yes you helped me 

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New Here ,
Oct 25, 2024 Oct 25, 2024

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can you check as soon as soonaspossible

 

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New Here ,
Oct 25, 2024 Oct 25, 2024

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