re--installation

[joss rijkx]

Somehow adobe acrobat stopped working and I can't find the installation files anymore, see also picture below. How can I solve this, I cannot find the installation files online unless I register as new member.

Thanks.

[AkanchhaS · Accepted solution]

Hi @joss rijkx 

Sorry to hear about the trouble caused.

Adobe Acrobat installation seems to be installed on your machine and gives the option to "Open." Have you not been able to open/launch the application? 

If this is the case, then please follow the steps below:

Run this cleaner tool to remove the existing installer and application’s files traces:

https://www.adobe.com/devnet-docs/acrobatetk/tools/Labs/cleaner.html

Download the Acrobat installer from here:

https://helpx.adobe.com/acrobat/kb/acrobat-dc-downloads.html 

Let us know if this helps.

Thanks,

Akanchha