Re-installing Adobe Acrobat DC

[Gokce Gunaydin]

Hello,

Today, i couldn't open Acrobat DC in my mac. I opened creative cloud to uninstall it, then i tried to reinstall but it failed to reinstall. Can you help me?

Thanks

[Karl Heinz Kremer]

What exactly happens when you try to reinstall the application? Which version of Acrobat are you trying to install, and what is the operating system version you are using? 

[Harsh Vardhan Pareek]

Hi @Gokce Gunaydin 

As per the issue description mentioned above, that app does not launch. To re-install the app kindly try this direct link and check if it installs fine. 

https://helpx.adobe.com/acrobat/kb/acrobat-dc-downloads.html

Also, here is a help document you can refer to for installation issues: https://helpx.adobe.com/in/acrobat/kb/troubleshoot-reader-installation-mac-os.html

Let us know if that helps.

Thanks,

Harsh

[Gokce Gunaydin]

Hello again,

After i applied this, it worked a while but now again i can not open adobe acrobat. I have acrobat v22 and mac os v11.0.1. I again tried above solution, i clicked link however it is not downloaded.

Can you help me again?

Thanks

[Karl Heinz Kremer]

I just tried the download link, and it seems to work. What do you see when you try to download?