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Reader doesn't print Multiple pages Properly

Guest
Jan 27, 2017 Jan 27, 2017

When I print pages to a HP Laserjet 5L, It prints part of a page, then get yellow error light on printer, press button on printer, then prints the rest of the page on a new form.   Usually gets 905 down the page, before it stops, then continue to rest of page. I have printer set to Portrait, and nothing fancy. This happens regardless of who created the pdf

TOPICS
Print and prepress
875
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Adobe Employee ,
Jan 28, 2017 Jan 28, 2017

Hi Ksiemb,

Could you please try printing multiple pages from other applications like TextEdit/MS Word and see if printing is okay.

Also, try to print a single page pdf in Reader and see if it prints without any issue.

Please confirm the version of Reader installed on the machine.

To check the version, launch Reader>click Help menu>select About Adobe Acrobat Reader DC

Which Operating System is installed on the machine-Mac/Windows?

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Guest
Jan 28, 2017 Jan 28, 2017

2015 Release Version 2015.023.20056Other application multiple documents print okUsing Windows 10 O/SDon't have single page PDF.

Multiple page pdf from Sears statements , and Turbo Tax are two that do not print correctly.

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Adobe Employee ,
Jan 28, 2017 Jan 28, 2017
LATEST

Could you please try restoring preferences for Reader and see if that works, please follow below mentioned steps to do so:

Close Acrobat Reader

(ii) Go to C:\Users\your username\AppData\Roaming\Adobe\Acrobat\DC

(iii) Move the entire DC folder to some other location like temp folder.

     To view temp folder, press and hold Windows key and press R on your keyboard, type temp in the run dialogue box then press enter.

       If App data folder is not visible under your user name, type %appdata% in run dialogue box and press enter.

(iv) Relaunch Adobe Reader and try to print.

Let me know the results.

Thank You,

Shivam

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