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Reader is freezing when scrolling and is not responding for a short time

New Here ,
Jan 17, 2025 Jan 17, 2025

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Acrobat reader  freezes/lags when scrolling.

first i have to say the file or files that i using are typically not bigger than 4 MB, so this can not be the problem why Acrobat Reader freezing when im scrolling.

i tried to change different settings such as the page display options,  which are recommended when searching for this problem online 

 

it would be nice if someone could help me

 

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Modern Acrobat , PDF

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Community Expert ,
Jan 22, 2025 Jan 22, 2025

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Hi: I suggest checking the help page https://helpx.adobe.com/acrobat/kb/message-content-preparation-progress-opening.html and see if that works for you. You could also try to create a new test user profile with full admin rights in Windows and try using the application there and see if the same thing happens.

Writer | Developer | Facilitator | Geek!

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