Recent files no longer showing items that are on a shared network

[DmillerSC]

My company uses Google drive to store all of our customer print files and it's installed on my computer so that it shows up as a shared network drive. Acrobat used to show items from there in my recent files but now it only shows items that are stored locally. Is there a setting that changed or is there something I'm supposed to turn on.

I know you can add Google Drive as a source, but even after that, it doesn't show the items in Recent.  

Most of the files that I work with are going to be based in the cloud so it's really helpful to have those items show up in my Recent list.

[Amal.]

Hi there

Hope you are doing well and thanks for reaching out.

This is a know issue and our engineering team is actively working on it. The fix will be available in the future updates.

Thanks for your understanding

~Amal

[smallrock]

Same issue here. Still not fixed in the 2024.002.20964 update. Acrobat is defininately on a downhill slide.

[creative explorer]

@smallrock did you sync your preferences? Command K for the Mac, Control K for the PC. Adobe Onlne Services.

I am on a network, and I can see other files on my work's network...for security reasons, I won't show the paths but, you can try the following?

Internet:

Reviewing:

Security Enhanced:

trust-manager:

[roberte81277828]

Similar Problem - Acrobat only shows recent files on my Adobe cloud drive  but not on my local device (where I do all my work as it is not collaberative)

[smallrock]

Hmm, 'cause that's the reverse of the problem reported and I have seen. I can only see files on the local computer in recents. Which absolutely sucks. And apparently this isn't high priority, we've gone through a bunch of updates since the original post. It's much more important to completely redo the user interface constantly. It took me a while with all the new tools to find "stamps". Wouldn't want the the users to feel like the product was a stagnating.