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My work machine was recently updated from Acrobat Reader DC to Acrobat Pro 2020. As a consequence of this, I am no longer able to preview PDF attachments... I get the "this file cannot be previewed because there is no previewer installed for it"
Some hopefully useful info:
- I'm using 64-bit Outlook, and I'm using Adobe Acrobat Pro 2020 (version 2020.005.30334)
- I also noticed in Outlook's Trust Center that I don't have a PDF previewer listed in the Attachment and Document Previewers list. (screenshot attached)
What's the fix to get my the PDF preview functionality back in Outlook? Thanks!
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Hi there
Hope you are doing well and sorry to hear that.
It seems to be some issue with Outlook. Please go through the help articles listed below that I have found on the MS support page and see if that works for you.
Regards
Amal