Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

Red solid blocks appearing

New Here ,
Aug 19, 2021 Aug 19, 2021

Does anyone know why a fillable Adobe Acrobat form I have created is turning the field into solid red blocks when it is populated through an online form system?  Here is an example of the output file at the top and the file in Adobe at the bottom, as you can see, not all fields are affected, so not sure why some are red and some are not? It feels like this is to do with the document rather than the form system and I believe it only happens to fields that are not being populated, if they are populated they are not redScreenshot 2021-08-19 at 08.08.02.png

TOPICS
Edit and convert PDFs , PDF forms
534
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Aug 19, 2021 Aug 19, 2021

Can you check that the properties are not making the field red (unlikely) or if the fields are set as mandatory, they could highlight like this until valid data is entered.

Check what settings you can access to format mandatory fields. 

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Aug 19, 2021 Aug 19, 2021

Thanks for your reply, these are the settings, it is not set as a required field in Adobe, the fields in the form system will be mandatory, but they are hidden unless needed, so I dont think it is that, also there are other similar fields that are not showing as red which are also mandatory on the form Screenshot 2021-08-19 at 13.36.54.png

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Aug 19, 2021 Aug 19, 2021

On further investigation, it seems to be that the red boxes are from look up lists on the form software and the ones that are not doing it are text fields on there.  All the fields in Adobe are text, but it seems to not like the field being left blank for look up lists?

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Aug 19, 2021 Aug 19, 2021
LATEST

Just heard back from the form provider and it was a bug at their end whichg is now fixed, thanks anyway 

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines