Welcome Dialog

Welcome to the Community!

We have a brand new look! Take a tour with us and explore the latest updates on Adobe Support Community.

Redact and Sanitize does not apply correctly

New Here ,
May 07, 2021 May 07, 2021

Copy link to clipboard


When dealing with documents that have previously been combined (image and different document files), redactions are placed and when the document has the redactions applied and the document is sanitized, the blacked out areas have shifted in some way.  It doesnt seem to care about margins, line spacing etc.  It looks like the redactions were free drawn at random.  

What could be causing this issue?  This was not happening on prior versions of acrobat (before DC).
I have reinstalled, wiped the computer profile, even installed on another PC with the same issues.  I am currently using the most up to date version.

General troubleshooting







Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
no replies

Have something to add?

Join the conversation