Redaction tool leaving redaction marks and blanking out text
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Adobe Acrobat DC
Version file: 2015.006.30280
Version:15.006.30280.16515
AGM Version:4.030.00067
Cool Type version: 5.014.00017
Core Version: 15.1536
JP2K Version: 1.002.00007.37658
Windows 7 64 bit
Redacted pages show up like the image. Not every word on this page has been redacted yet the end result is only the redaction marks appear but the unredacted areas shown as blank space. The document appears normal until it renders the redaction. This only happens occasionally. The person then has to re-do the entire document again.
These are text documents only. I have found similar posts about this but never a solution, can someone shed some light on this?
This was happening in Version 10.1.16 previously as well.
Redact tool deletes all text on page. Am I doing something wrong?
https://forums.adobe.com/thread/2162157
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