Redaction

New Here ,
Jun 26, 2022 Jun 26, 2022

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I am having issues with Acrobat Pro DC Version 2022.001.20142 recognizing words for redaction under Redact Text & Images. Any help is greatly appreciated. Thank you.

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General troubleshooting

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Adobe Community Professional ,
Jun 26, 2022 Jun 26, 2022

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You'll need to provide more information than that if you want help with this issue...

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New Here ,
Jun 27, 2022 Jun 27, 2022

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After clicking on Redact Text & Images. The search window pops up. When I enter a word to search within the document, the search returns nothing, eventhough it is a known word within the document.

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Adobe Community Professional ,
Jun 27, 2022 Jun 27, 2022

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Seeing a word on the page doesn't mean it's actually there. Can you select it with the mouse? If so, copy it and paste into another application, like Notepad. Does the pasted text look the same as the one in the document?

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New Here ,
Jun 27, 2022 Jun 27, 2022

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Yes. When I select a word and click copy with formatting, it appears the same in Notepad.

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Adobe Community Professional ,
Jun 27, 2022 Jun 27, 2022

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And if you use Copy without Formatting? Does this text contain any accented characters, or hyphens, quotes, or something like that?

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New Here ,
Jun 27, 2022 Jun 27, 2022

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It looks like nothing is there in Notepad, if I just use copy.

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