Redactions added by another person were not permanent

[GK1628]

I have Adobe Acrobat Pro.  My own redactions of files work normally.  

But I sent a copy of my redacted file to someone else, who added a few additional redactions. 

When that person sent the file back to me, the new redactions were not "permanent."  When I tried to print 

the file, even to a PDF, the new redactions were not present. I could click on the added redactions and instantly move or remove them.  

Please let me know how I can deal with this, to make the new redactions permanent.  

Thanks a lot! 

[Bernd Alheit]

Use the redaction tool in Acrobat Pro.

[try67]

They either didn't apply them, or didn't use the Redaction tool, but something else to "cover up" the text, thinking it's the same (it's not, as you saw).

[GK1628]

Thanks, I think this must the issue.  The other person probably used something other than the redaction tool. But I'm surprised that their changes appeared the same as a redaction on the screen but did not appear when I printed to PDF.  

[try67]

It's not surprising, since what they did is not really redacting the information, just covering it up (probably with something like a field or a comment), and that can be made visible on screen but not in a print-out. It's also trivial to remove this "cover" entirely.

[GK1628]

thanks again.  the way I had to deal with this, in a hurry, was to just screenshot all the new pseudo-redacted edits before sending the file to where it had to go.