Redirect Error when trying to send PDF for signatures

New Here ,
Jun 23, 2022 Jun 23, 2022

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When I click request e-signatures for a pdf, I get a too many redirects error on the "Prepare Document" page. This started just this week (on 6/20/22) - before this date, I was able to send documents for e-signatures with no issues. 

 

I should add that I am using the online version of Adobe. I have tried using 3 different browsers (Chrome, Edge and Firefox) and I get the same error in all of them. I've tried deleting the cache and cookies on all those browsers as well, to no avail. 

 

I need this fixed ASAP!

TOPICS
Crash or freeze , General troubleshooting , Security digital signatures and esignatures

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