Register License ADOBE ACROBAT PRO DC 2019

[Gabriele38817974rp3g]

I've a ADOBE ACROBAT PRO 2019 license, but if I try to verify it on actual Adobe website, it returns me a error message.

The retailer that sold me the license says that is a standalone license for the sw that must be downloaded by its website; downloading the iso file and installing it the sw allows to register it, but at the same time the sw doens't allow to log in with my Adobe account.

Where can I download a genuine ADOBE ACROBAT PRO 2019 software to register my license and at the same time log in to my Adobe account? 

TNX in advance.

[creative explorer]

@Gabriele38817974rp3g  that's the main reason why you should always buy directly from the Adobe website, not some third party.... https://www.adobe.com/ca/acrobat/complete-pdf-solution.html

[Gabriele38817974rp3g]

Not a helpful reply 🤷‍:male_sign:

[creative explorer]

@Gabriele38817974rp3g well, I did try, as nobody else did, so you don't need to be so sarcastic!
it would help if you showed the 'error message,'