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Reinstall Adobe Acrobat Standard DC to my new notebook

New Here ,
Feb 16, 2023 Feb 16, 2023

I've changed my notebook recently.

How can I reinstall Adobe Acrobat Standard DC 2015 with activation key if the key is lost? 

I don't have the info for the purchase anymore.

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New Here ,
Feb 16, 2023 Feb 16, 2023

Forgot to mention, the license is perpertual license.

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Community Expert ,
Feb 16, 2023 Feb 16, 2023

If you registered the software with Adobe, you can login to your account here and view the old serial numbers. If you did not register and you bought from a third party you can try to go to them for the serial.

 

However, with that said, your license does not guarantee that it will run on a newer computer. Acrobat DC may no longer work with Windows 11 or Mac OS 13 so all this may be for nothing.

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Community Expert ,
Feb 16, 2023 Feb 16, 2023
LATEST

you need your serial number* and matching installation file**.

 

there are several possible ways to find/recover an adobe serial number**.

 

*

1. search purchased materials: https://helpx.adobe.com/download-install/kb/find-serial-number.html

 

2. you can check your account (if you purchased from or registered with adobe AND you remember the adobe id used to purchase/register), https://accounts.adobe.com

 

3. if your adobe program is installed on another computer you can recover its serial number from that computer,

 

(win:) http://www.belarc.com/free_download.html

(mac:) https://mac-product-key-finder.com/

 

**

1. you installation file may be downloadable from your account.  see #2 above.

 

2. the most common adobe download links are available from prodesigntools.com. https://prodesigntools.com/adobe-direct-download-links.html

 

follow the directions (esp, step 1)

save the install file. it may not remain online.

thank jim @ prodesigntools.com

 

------------------------------------------------------------------------------

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

 

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post if it helps you get responses.

 

<moved from using the community>

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