Removing Editable Form Fields from E-Signature

[Daniel25342068lqos]

I created form fields to fill out the information on the form. I filled out the information and just need to send it for signature.

Once I go to send it for e-signature, it automatically creates new form fields to be filled.  It created new boxes over my filled-in information that I cannot delete or edit.

How can I stop E-sign from automatically creating a box over my content?

[mariahweyne]

Check your preferences.  EDIT - Preferences - Forms

[Daniel25342068lqos]

Thanks mariahweyne. I've checked in Preferences - Forms and played with all the settings.

Nothing appears to stop E-Signature from automatically creating new fields and overlaying my content.

[mariahweyne]

Question - are you using Acrobat or Acrobat Sign to request signature?

[Thom Parker]

When you created this form. Did you make this an Adobe Sign form? or was it a regular PDF form?

If it's a regular PDF form then yes, the Adobe Sign service will do some funky things. 

If it is a regular PDF form, then you'll see the "Prepare Form for E-signing" on the "More..." menu in "Prepare Form" mode.  If you see this, then use it to convert to an Adobe Sign form. 

[kindhearted_wonder59179]

I'm having this isxue when using a PDF without form boxes, except it doesn't allow me to remove the random e-signature fields it creates.  I just want it to not add them at all and let me put them in myself.  Before this awful update, is was much simpler, now every single preference and/or setting id buried and unfindable.

[Thom Parker]

Switch back to the old UI.

[JR Boulay]

A hamburger menu is always better with:

😉

[JR Boulay]

As Thom said you must revert to the Classic UI: https://community.adobe.com/t5/acrobat-discussions/acrobat-2023-how-to-revert-to-classic-gui-user-in...
Consider the "new Acrobat" as a beta version, many features are still missing or half-implemented.