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Hi,
we are using Acrobat Pro on MacOS (Sonoma), we have a Business subscription, and all of the users can't use "Request e-Signatures" - Clicking the button does absolutely nothing, no errors, no dialog.
Attempting to use it on acrobat.adobe.com does work, as far as we can tell, our subscription does support this offering.
Attaching here a screenshot from the MacOS app and Cloud app.
Any ideas what we can do?
I contacted Adobe's support, and they managed to help me with this, these are the instructions (note, it's for MacOS):
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I contacted Adobe's support, and they managed to help me with this, these are the instructions (note, it's for MacOS):