Skip to main content
Participant
June 14, 2024
Answered

Request e-Signatures issue

  • June 14, 2024
  • 1 reply
  • 514 views

I am looking to utilize the Request e-Signature feature to track authorization forms.  I have a form completed, filled out and uploaded.  There are a dozen empty boxes that do not need any data.  Once I add the email addresses for the signatures and go to prepare the form, all those empty boxes show up with "text" in each box.  How do I get that to stop happening?  They should remain blank!

This topic has been closed for replies.
Correct answer Tariq Ahmad

Hi @vincents13625911,

 

I hope you already have found a solution to this problem. If not: 

You need to Edit this form in Adobe Acrobat and check the default value of these text fields. Right-click on the Text Field  > Properties > Options > Default Value - That should be blank.  

These fields will show "Text," the expected behavior during Form Editing. This suggests to the author that the field you have used is a text field. However, if it shows Text while viewing the file normally, it means the file has a default value set. 

 

Let us know how it works for you. 

 

 

~Tariq

1 reply

Tariq AhmadCommunity ManagerCorrect answer
Community Manager
August 6, 2024

Hi @vincents13625911,

 

I hope you already have found a solution to this problem. If not: 

You need to Edit this form in Adobe Acrobat and check the default value of these text fields. Right-click on the Text Field  > Properties > Options > Default Value - That should be blank.  

These fields will show "Text," the expected behavior during Form Editing. This suggests to the author that the field you have used is a text field. However, if it shows Text while viewing the file normally, it means the file has a default value set. 

 

Let us know how it works for you. 

 

 

~Tariq