Welcome Dialog

Welcome to the Community!

We have a brand new look! Take a tour with us and explore the latest updates on Adobe Support Community.


'Request must be made to correct API access point (e.g. use GET/ baseUris)'

New Here ,
Jul 21, 2021 Jul 21, 2021

Copy link to clipboard

Copied

When I attempt to use the Fill&Sign feature and request signature an error has occured message with Request must be made to correct API access point (e.g. use GET/ baseUris) pops up. Help please

 

TOPICS
General troubleshooting

Views

262

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Community Beginner , Sep 10, 2021 Sep 10, 2021
Not helpful.  Those discussions appear to be for development, this is an error in native Acrobat connecting to Sign.  For us, the solution was a complete reinstall of Acrobat.

Likes

Translate

Translate
Adobe Employee ,
Jul 21, 2021 Jul 21, 2021

Copy link to clipboard

Copied

Hi Yolanda

 

Hope you are doing well an sorry to hear that. As described, you are getting the error Request must be made to correct API access point (e.g. use GET/ baseUris) while using fill and sign request for signature.

 

Please checkout the correct answers marked in the similar discussions listed below and see if that helps.
- https://community.adobe.com/t5/adobe-sign/access-token-generated-is-not-recognised/m-p/9396397

- https://community.adobe.com/t5/adobe-sign/sending-agreement-with-adobe-sign-api-error/m-p/10331385

 

Regards

Amal

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Sep 10, 2021 Sep 10, 2021

Copy link to clipboard

Copied

LATEST

Not helpful.  Those discussions appear to be for development, this is an error in native Acrobat connecting to Sign.  For us, the solution was a complete reinstall of Acrobat.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines