Request Signatures missing from new acrobat install

[JBlee_Kindred]

Good Morning,

I recently changed laptops and after installing acrobat I see I have the new version (tolls on the left) whereas I had the old version (tools on the right) previously. 

Since updating I no longer have the request signatures option. I don't have a sign tab at the top, not is request signatures in the list of all tools (see below screenshot). It's not an issue with my account as I can request signatures via my online account in a browser - however, this route does not contain all of the options as acrobat itself (e.g. adding additional files which I need).

Can somebody please help? I've seen similar posts like this but none have a resoluton that works for me. 

Kind Regards

Jason

[JR Boulay · Accepted solution]

You must "Disable new Acrobat".

 

[JR Boulay · Accepted solution]

You must "Disable new Acrobat".

 

[JBlee_Kindred]

Thank you. However, I've just tried this now and the option is still missing -

[JBlee_Kindred · Accepted solution]

Ok sorted! After switching back to the old version and following the below instructions I was able to get the option back (I wasn't able to do the below in the new version) - 

Solved: Re: 'Request Signature' option missing - Page 2 - Adobe Community - 13291727

[Thomas Ryan3094584447hn]

That did absolutely nothing