Requested view is not available for the resource in the current state

Community Beginner ,
Apr 28, 2021 Apr 28, 2021

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I'm using Adobe Acrobat Pro DC (32 bit) and getting the below error when trying to send a file for someone else's signature (after I signed it). This error coming only for one particular file and have no issue in sending other files for signatures.

'Requested view is not available for the resource in the current state'

 

What are the causes of the error? how can I resolve it?

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Security digital signatures and esignatures

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Adobe Employee ,
Apr 28, 2021 Apr 28, 2021

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Hi Dilan,

 

Hope you are doing well and sorry for the trouble. As described you are getting the error 'Requested view is not available for the resource in the current state' for a particular PDF document

 

Would you mind sharing the workflow/steps you are doing to send the document for signature? Are you using the Mega sign option in Adobe sign (Business/Enterprise level account)? If yes, please check out the help page https://helpx.adobe.com/sign/kb/getting-an-error-while-using-post-megaSignId-views.html and see if that works for you.

 

Let us know if you are referring to something else.

 

Regards

Amal

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Community Beginner ,
Apr 28, 2021 Apr 28, 2021

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No, I'm not using a Mega Sign option. Just adobe acrobat DC (Fill a Sign option)

Following are the steps I followed.

0. Combine 6 pages and make one PDF file. (Totally 8 pages)

1. Click the 'Sign & Fill' tool on the most left side panel

2. Click ' Request Signature' on the 'Fill & Sign ' Toolbar

3. Add signatures

4. Specify where to sign

 Can't send for the signature and I'm getting the above error.

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New Here ,
May 23, 2021 May 23, 2021

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Did this issue ever get resolved? I am having the same issue.  I've used Adobe Pro DC many times, but keep getting this error message no matter that I try. 

 

'Requested view is not available for the resource in the current state'

 

Please help!

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New Here ,
Oct 26, 2021 Oct 26, 2021

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I'm not using a Mega Sign option. Just adobe acrobat DC (Fill a Sign option)

Following are the steps I followed.

0. Combine 6 pages and make one PDF file. (Totally 8 pages)

1. Click the 'Sign & Fill' tool on the most left side panel

2. Click ' Request Signature' on the 'Fill & Sign ' Toolbar

3. Add signatures

4. Specify where to sign

 Can't send for the signature and I'm getting the above error.

 

Having the same issue and following the same steps?

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Adobe Employee ,
Oct 26, 2021 Oct 26, 2021

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Hi there

 

Hope you are doing well and sorry for the trouble.

 

Is this a behavior with a particular PDF file that you have created after combining 6 pages or with all the PDFs that you try to send for signature? Please try with a different PDF file and see if that helps.

 

Also please try to send document for signature via Document Cloud - https://documentcloud.adobe.com/link/home/ and see if that helps.

 

Also make sure you have the recent version 21.07.20099 installed. Go to Help > Check for updates and reboot the computer once.

 

Regards

Amal

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