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Hello together,
my laptop was completely reinstalled two days ago. When I reinstalled the Adobe Acrobat Pro application yesterday, all my tools were gone. I also unfortunately can't find a way to restore them in the account.
Is there any other way? One tool was not created by me, but by a colleague and he is no longer with the company...
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Please explain what you mean by "tools", exactly. How did you access them before?
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We had a tool that used OCR to make the invoices legible while reducing the file size.
I had access to this under Tools > Action Wizard > Actions List > OCR Tool Invoices check (we named it this way)
But now only the preset ones from Adobe are under "Actions List" and not the ones we created ourselves.
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Did you have a different version of Acrobat before?
You can find user-created Actions in the following folder (for Windows):
C:/Users/<USER NAME>/AppData/Roaming/Adobe/Acrobat/<VERSION NUMBER>/Sequences
If you can find that folder for your previous installation and copy the files in it over to the new version, these Actions should appear in the application.