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Retrieve deleted documents on Acrobat PDF

New Here ,
May 02, 2021 May 02, 2021

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i tried to delete my documents on Acrobat thinking it would still be accessible on Google Drive.  they are not on my Drive account or in the trash.

How can I retrieve them?

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Comment review and collaborate PDF, General troubleshooting, How to, PDF forms

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Adobe Community Professional ,
May 02, 2021 May 02, 2021

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Look at your backups.

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New Here ,
May 02, 2021 May 02, 2021

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Thanks for responding.
My google drive only has backup for photos and contacts. Not for documents. Especially deleted ones from Acrobat. Acrobat doesn't even have a trash option to go back and check or a backup option. 

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Adobe Community Professional ,
May 02, 2021 May 02, 2021

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How does you delete the documents? Acrobat on Windows or Mac can't delete documents.

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New Here ,
May 03, 2021 May 03, 2021

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Acrobat delete. goggle drive and google drive moves to trash for 30 days.

it still hasn't appears in trash.

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Adobe Community Professional ,
May 03, 2021 May 03, 2021

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How does you delete files in Adobe Acrobat?

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LEGEND ,
May 02, 2021 May 02, 2021

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What do you mean by "delete documents on Acrobat"? Where were you storing them, exactly? Acrobat is an app (which can store stuff in a number of different places), Acrobat isn't a filestore.

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New Here ,
May 02, 2021 May 02, 2021

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I created my documents on Google Drive. Then sent it to Acrobat to make it a PDF. Once it was there, I noticed I needed to make changes. I wanted to delete it from the app so that I wouldn't be confused once I edited it in google drive and resent to Acrobat, I would have the correct file to make PDF and send to my editor.

when I returned to google drive, the files were gone. It's not in the trash on google drive or google document

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LEGEND ,
May 02, 2021 May 02, 2021

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Thanks. I use Google Drive but I only share things, I don't send them. Could you take us through how you send a file from Google Drive to Acrobat, so we can try it? Please be detailed, there are probably more ways to do it than you think.

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New Here ,
May 02, 2021 May 02, 2021

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Sure.

however, can I retrieve my document or is it lost?

 

Once you create a document, click the dots on the right top corner and a drop-down menu shows.

select "send copy"

Select the location you want. 
if you select Acrobat, it will prepare document to show there. 
once there, select create PDF.

 

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