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Reverse my deduction. I thought its a free subscription. It has affected my budget. I may have to l

New Here ,
Sep 18, 2022 Sep 18, 2022

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Please I am asking that my subscription be reversed as I have few funds to sustain me till the end of the month. I wasn't aware that the subscription will be this much, considering the exchange of my nation's currency to dollars recently.  I thought it is free. I may subscribe later. Please reverse my deduction as this is affecting my budget and I have kids to cater for.

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Community Expert ,
Sep 19, 2022 Sep 19, 2022

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If the subscription just began you should be able to cancel it and get a refund, but you should contact Adobe directly for help with this issue:
Chat support: https://helpx.adobe.com/contact.html?rghtup=autoOpen
(type "Agent" to chat with a real person)
Phone support: https://helpx.adobe.com/contact/phone.html
There's no email support.

Beware of people contacting you via the forums' messaging system pretending to work for Adobe! Only those with an "Adobe Employee" tag under their name are legit. Also, Adobe will never offer to contact you via Skype, or use an email account that's not under the adobe.com domain...

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