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Revisão impede assinatura

New Here ,
Jul 13, 2021 Jul 13, 2021

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Preciso de ajuda! O Adobe está pedindo a revisão do documento, como condição para a colocação da assinatura digital. Ele mostra um série de códigos e restrições e não permite a assinatura. Uso a assinatura digital para trabalhar e isso está me atrapalhando muito.

obrigada

 

I need help! Adobe is asking me to review the document as a condition for placing the digital signature. It shows a series of codes and restrictions and then it doesn't allow the signature. I use the digital signature for work and this is really bothering me and causing me problems.
thanks

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Security digital signatures and esignatures

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Adobe Employee ,
Jul 13, 2021 Jul 13, 2021

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Hi Encarnita

 

Hope you are doing well and sorry to hear that. As described you are unable to digitally sign the PDF.

 

Is this a behavior with a particular PDF file or with all the PDFs? Please try with a different PDF fie and check. If the file is stored on a shared network drive, please download it to your computer first and then try to add the signature and check.

 

Also, please share the screenshot of the error message/ issue for a better understanding.

 

What is the version of the Adobe Acrobat DC you are using? To check the version go to Help > About Acrobat and make sure you have the application updates to the version 21.05.20048. Go to Help > Check for Updates and reboot the computer once.

 

You may also try to sign the PDF file online via Document Cloud using the link https://documentcloud.adobe.com/link/tools/?group=group-sign and see if that works.

 

Regards

Amal

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