Save and don't save issue

Report · Nov 05, 2024

When I have a document open and I have edited it, when I click on the X to exit, it asks if I want to save. Whenever I click 'dont save' it highlights 'save' and saves the information when I didnt want it to be saved.

Any idea why?

Report · Jan 10, 2025

Hi @Hannah_Spencer5718,

Sorry for the delayed response and troubling experience.

Thank you for bringing this issue to our attention. To assist you effectively, could you please share a video recording demonstrating the problem? This will help us analyze and address the issue more precisely. Additionally, please provide the following details:

Adobe Acrobat version: You can find this information by navigating to Help > About Adobe Acrobat.
Operating System: For example, Windows 10, macOS Monterey, etc.

We appreciate your cooperation and look forward to resolving this for you.

~Tariq