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Save and don't save issue

New Here ,
Nov 05, 2024 Nov 05, 2024

When I have a document open and I have edited it, when I click on the X to exit, it asks if I want to save. Whenever I click 'dont save' it highlights 'save' and saves the information when I didnt want it to be saved.

 

Any idea why?

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Adobe Employee ,
Jan 10, 2025 Jan 10, 2025
LATEST

Hi @Hannah_Spencer5718

Sorry for the delayed response and troubling experience.

Thank you for bringing this issue to our attention. To assist you effectively, could you please share a video recording demonstrating the problem? This will help us analyze and address the issue more precisely. Additionally, please provide the following details:

  • Adobe Acrobat version: You can find this information by navigating to Help > About Adobe Acrobat.
  • Operating System: For example, Windows 10, macOS Monterey, etc.

 

We appreciate your cooperation and look forward to resolving this for you.


~Tariq

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