Copy link to clipboard
Copied
Hi Einteil
Hope you are doing well and sorry for the trouble. As described you are unable to save and get a blank white screen
Would you mind sharing the version of the Adobe Acrobat DC you are using? To check the version go to Help > About Acrobat and make sure you have the latest version 21.05.20058. Go to Help > Check for updates and reboot the computer once.
Is this a behavior with a particular PDF file or with all the PDFs? Please try with a different PDF file and check.
Go to Edit
...Copy link to clipboard
Copied
Hi Einteil
Hope you are doing well and sorry for the trouble. As described you are unable to save and get a blank white screen
Would you mind sharing the version of the Adobe Acrobat DC you are using? To check the version go to Help > About Acrobat and make sure you have the latest version 21.05.20058. Go to Help > Check for updates and reboot the computer once.
Is this a behavior with a particular PDF file or with all the PDFs? Please try with a different PDF file and check.
Go to Edit (Win), Adobe Acrobat (Mac) > Preferences > General > Uncheck 'Show online storage when opening file' and 'Show online storage when saving file' > Click OK and reboot the computer once and check if that works.
Regards
Amal
Copy link to clipboard
Copied