Saving combined files in Acrobat Pro no longer works

New Here ,
Sep 03, 2022 Sep 03, 2022

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After combining files in Acrobat, I could not save the binder.  It didn't present a destination folder menu, so I couldn't exit without force quitting and restarting.  It worked successfully then for a few hours and then repeated the fault, so I had to force quit again. 

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Edit and convert PDFs

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Adobe Employee ,
Sep 07, 2022 Sep 07, 2022

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Hi @kings-post 

 

We are sorry for the delayed response.

 

Make sure you are using the recent version 22.2.20191 of Acrobat DC. Go to Help > Check for updates and reboot the computer once.

Also,  try to repair the installation from the help menu (Win only) and reboot the computer and check.

 

If it still doesn't work please try to reset the Acrobat preferences as described here https://community.adobe.com/t5/acrobat-discussions/how-to-reset-acrobat-preference-settings-to-defau... and check.

 

Do you get any error messages when you try to save the PDF after combining? If yes, please share the screenshot of the same for a better understanding.

 

~Amal

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