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Saving to Acrobat from multiple email accounts?

New Here ,
Mar 01, 2023 Mar 01, 2023

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I purchased Acrobat Pro using one email address. However, I have a home based business email as well as several personal email accounts for myself and my husband.  It doesn't appear that I can use the pro account to save to from all of them. Is this true or am I just not seeing the way to do this?  I need to use the same features of Acrobat Pro for all of the accounts but am I expected to purchase it for every address I want to use it with?

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Adobe Employee ,
Mar 02, 2023 Mar 02, 2023

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Hi molli28664144lzpg,

 

Thank you for reaching out.

 

The Acrobat Pro feature will work only when signed in using the email address used to purchase. You can have one account under one email address. If you use another email address to sign in to the application, it will not work the same way till you have another subscription under that ID. 

Hope the information helps.

 

Let us know if you have any questions.

 

Thanks,

Meenakshi

 

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New Here ,
Dec 23, 2023 Dec 23, 2023

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Then why can we specify two email addresses in the account settings?

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