Copy link to clipboard
Copied
I have Adobe acrobat pro 2023.006.20360 and when I print documents with graphics everything looks good when opening, and when preview but when sent to printer the graphics are moved and scrambled up in the left corner.
If I open the same document using the ordinary Preview on osx and send to printer everything is OK.
I have recognized that when sending a document to printer adobe works for several seconds to "prepare" the document, so i guess there is where the problem is located.
The right page is like it should be, the left one is what comes out after adobe pro have changed it
Copy link to clipboard
Copied
Hi there
Hope you are doing well, and thanks for reaching out.
Is this an issue with a particular PDF file or all the PDFs? Please try with a different PDF file and check.
Check for any missing/pending updates for printer driver and firmware and, try updating it and check. You may also try to remove the printer driver, reboot the computer, and reinstall the printer driver from the manufacturer web site and check.
Also, go through the help page: https://helpx.adobe.com/acrobat/kb/troubleshoot-pdf-printing-acrobat-reader.html
You may also try to print the PDF as an image. Go to Print > Advanced > Print as Image and see if that works.
Let us know how it goes.
~Amal
Copy link to clipboard
Copied
Hi there
Hope you are doing well, and thanks for reaching out.
Is this an issue with a particular PDF file or all the PDFs? Please try with a different PDF file and check.
Check for any missing/pending updates for printer driver and firmware and, try updating it and check. You may also try to remove the printer driver, reboot the computer, and reinstall the printer driver from the manufacturer web site and check.
Also, go through the help page: https://helpx.adobe.com/acrobat/kb/troubleshoot-pdf-printing-acrobat-reader.html
You may also try to print the PDF as an image. Go to Print > Advanced > Print as Image and see if that works.
Let us know how it goes.
~Amal
Copy link to clipboard
Copied
Tnx. I will check the drivers later. so far: When printing as image everything is OK.
Regards,
Johan
Copy link to clipboard
Copied
We are glad to hear that. Feel free to contact us for any assistance required in the future.
~Amal