Scroll Bar Button Missing

[Kathy5FFA]

Hello. I recently upgraded Acrobat. I have version 2024.004.20272. The button you grab on the scrollbars to move the pages up and down is missing. The arrows are there on either end, but using those only is slow. I need to be able to grab the square in between the arrows on the bar to drag quickly up and down. Is there a way to get this back. See screenshot of how my bar looks now with only the arrows at either end and no square in the center to grab.

[Karl Heinz Kremer]

Does it make a difference if you are runnign the old or the new Acrobat user interface? You can switch to the old one by goign to the View menu and then select "Disable new Acrobat". 

[Kathy5FFA]

Thanks for your response. I already have the new Acrobat disabled. I went back and forth and it doesn't make a difference. In the process, though, I did realize that on my high res laptop monitor, you can see the scroll bar, but when I move the screen to my lower-res monitor, it disappears. So it appears to be there, but it can't be seen on the lower res monitor. Any idea why that would happen?

[Karl Heinz Kremer]

Good catch. Unfortunately I don't know. Is this Windows or macOS? You may want to report a bug: https://www.adobe.com/products/wishform.html