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Se me instaló el creative cloud.

New Here ,
Jun 23, 2021 Jun 23, 2021

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No logro abrir archivos en Acrobat DC

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General troubleshooting

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Adobe Employee ,
Jun 23, 2021 Jun 23, 2021

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Hi Judith,

 

Hope you are doing well. 

When you say you cannot open the files in Acrobat DC, what exactly happen when you try to view it? 

- Are these files saved locally on your system?

- Is there any error message when you double click on it?

-Since how long you have been experiencing this issue?

 

Have a look into the few troubleshooting steps suggested in this help article here: https://helpx.adobe.com/acrobat/kb/cant-open-pdf.html and see if that works.

 

Thanks,

Akanchha 

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