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Hi everyone -
Adobe Acrobat Pro version 2024.004.20272
macOS Sequoia 15.5
As of a couple of days ago, Adobe Acrobat Pro has ceased highlighting the terms it finds when I do a search within a document
These documents have all been processed using OCR within Adobe Acrobat Pro
I have not changed any settings
Is there any settings I should look at that perhaps were changed somehow that would cause this issue?
Any advice on how to fix it?
Thank you
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Hi @douglas5E1D,
Hope you are doing well. Sorry for the trouble with searching documents on Acrobat.
We would like to understand more on the issue for a better understanding and investigation:
1. A screen recording of the event;
2. A sample document where you experienced this.
Meanwhile, you may try to reset the Acrobat preferences as described here https://adobe.ly/4kq3GI3...
Look forward to hearing from you.
Regards,
Souvik.
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Hi @douglas5E1D,
Hope you are doing well. Sorry for the trouble with searching documents on Acrobat.
We would like to understand more on the issue for a better understanding and investigation:
1. A screen recording of the event;
2. A sample document where you experienced this.
Meanwhile, you may try to reset the Acrobat preferences as described here https://adobe.ly/4kq3GI3...
Look forward to hearing from you.
Regards,
Souvik.
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Hello Souvik - I will have to create a smaple document as the documents I am reviewing are legal documents so bear with me while I do that
What is occurring is that the word/term text is showing up as blue but it is not actually highlighted beyond that, making it difficult to find on the screen - I am trying to find a setting that will actually have a highlighter color over the word/term text
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Hi Souvik - I reset the Acrobat preferences and now it is working normally
Thank you
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Hi @douglas5E1D,
Glad to know that it's working you now.
Also, marking the statement as a correct answer ensures that it reaches to other users with similar issues in the future.
Thanks again!
Regards,
Souvik.
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