Search with no results "Adobe Acrobat has finished searching the document. No matches were found."

Explorer ,
Jul 22, 2020 Jul 22, 2020

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I am using Adobe Acrobat Pro-DC 2020 version. I would be able to explain much better overcall. What's say? I just turned off it while back. It's a licensed version by the organization. 

The figure 7,281,409 exist there and when I am typing the number, it shows me in the suggestion in the search bar, when I click it, I get a pop-up message stating matches not found. I am able to get the search done on free version on my mobile. 

Search-Not found.png

 

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General troubleshooting , How to

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correct answers 1 Correct answer

Adobe Employee , Jul 22, 2020 Jul 22, 2020

Hello,

 

You may try  "Purge Cache":
To do that go to: Acrobat's Preferences from Edit>Preferences>Search> Clear the search cache by clicking on 'Purge'.
Also, you may try resetting preferences if the above suggested doesnt work: https://community.adobe.com/t5/acrobat/how-to-reset-preference-settings-in-acrobat/td-p/6499709

Thanks,

Tariq

 

 

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Adobe Employee ,
Jul 22, 2020 Jul 22, 2020

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Hello,

 

You may try  "Purge Cache":
To do that go to: Acrobat's Preferences from Edit>Preferences>Search> Clear the search cache by clicking on 'Purge'.
Also, you may try resetting preferences if the above suggested doesnt work: https://community.adobe.com/t5/acrobat/how-to-reset-preference-settings-in-acrobat/td-p/6499709

Thanks,

Tariq

 

 

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Explorer ,
Jul 22, 2020 Jul 22, 2020

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Team I did above changed in preferences, it's working fine now, I'll let you know if further help is required.

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New Here ,
Aug 29, 2022 Aug 29, 2022

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Purging did not woprk, and reluctant to try second method. Using Windows 10.

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