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Selecting DO NOT SAVE, but file still opens to last state unless closed again

New Here ,
Feb 04, 2025 Feb 04, 2025

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I have a form we fill out for work constantly. I fill it out, print it, and then close the file and hit do not save. Next time I open that file, it is still filled out even though I hit do not save. If i close the file again and open back up it is cleared out. Is there a setting that im missing somewhere? Super annoying to have to close the file twice each time i want to clear it out. 
 

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Create PDFs , General troubleshooting , PDF

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Community Expert ,
Feb 04, 2025 Feb 04, 2025

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You probably have the Auto Save option selected. Go to Menu - Preferences - Documents and look for "Automatically save document changes to temporary file after X minutes". If enabled, disable it. However, it should only do so to a temp file, not the actual original, so it's quite strange...

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New Here ,
Feb 04, 2025 Feb 04, 2025

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This was my first thought too, but unfortunately it is already disabled. 

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Community Expert ,
Feb 04, 2025 Feb 04, 2025

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Did you maybe install a script file that allows silent saving at any point? If not, this should not be possible.

Are you sure you're not saving the file when printing it?

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New Here ,
Feb 05, 2025 Feb 05, 2025

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I have not installed any scripts that allow saving. The confusing part is that if I open the file and then immediately close it again, the file returns to its original state. 

 

Thanks!

-Luke

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Adobe Employee ,
Mar 07, 2025 Mar 07, 2025

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Hi @RukeLussett 

 

Thanks for reaching out with your question. 
If you have a test machine, try installing the Adobe Reader freeware app at https://adobe.ly/3XynakB for testing purposes. Don't sign in to the app. Test the form and share your observations. 

 

Note: We are now offering a unified installer, if you sign in with Adobe ID and have an active Acrobat subscription the Reader will turn into Acrobat

 

 


~Tariq

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