Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

Send for signature - prepare form option missing

New Here ,
Dec 08, 2016 Dec 08, 2016

Hello,

I've just upgraded my Adobe account to get the signature feature for the PDFs I send out. I've watched the tutorial and it explains that you need to select 'prepare form' as seen below:

When I get this this screen the option to prepare form is not there. The only option I get is:

Start, followed by:

There are no options to prepare the PDF. How do I set up the account properly?

The new bundle I paid for said I would get full signature privileges but it appears that I might now have to pay for Acrobat Reading DC, is this the case? It seems weird because I already have Acrobat Reader DC installed on my desktop and have been using it for years - I assume this is what I've already been paying for over many years.

I also can't click into my plan to try and see what plan I am on:

If anyone can help me out that would be much appreciated, thanks.

Emilie

TOPICS
Create PDFs
619
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Dec 08, 2016 Dec 08, 2016
LATEST

Prepare form is available in Adobe Acrobat, not Acrobat Reader.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines