Send PDF for Comment

[Majestic_Wish5E4C]

Tryiong to send to team for comments and keep getting "server not responding" error message. Please advise.

[arvindy]

Hi There,

Apologies for the inconvenience caused!

Could you please provide the following info to understand the issue:

1. Which type of shared commenting you are using?( Adobe Document Cloud based OR Network/WebDav/SharePoint based legacy shared commenting)
2. Error snapshot if possible

Regards,

Arvind

[Majestic_Wish5E4C]

I am using the “send for comment” function in the Adobe Document Cloud. That usually gives a link to send to team members or a place to key in specific team member email addresses.

I continue to get “internal server error. Check back later”.

Please advise.

[arvindy]

Hello,

Thanks for the info!

Actually, there was a service outage yesterday for some time, seems like you were trying in that duration. It has been resolved now.

Could you please check and let us know if it is working at your end as well?

Regards,

Arvind