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Sending email from acrobat via outlook keeps the email open after sending

Community Beginner ,
Oct 10, 2023 Oct 10, 2023

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1) We open the pdf in acrobat (fully licensed) - and click the send as email attachment button which opens a blank email in outlook with the pdf as the attachment 

2) We finalize the email and click send - outlook sends the email correctly

3) After sending the email it pops up a new blank email with the attachment again - this is what we do not want

 

how do i fix it so that outlook only creates one email, and doesn't pop up the second 

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Modern Acrobat , PDF

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Community Expert ,
Oct 10, 2023 Oct 10, 2023

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Are you using a button in the file itself, or a built-in menu item of the application?

If the former, there might be an issue with how that button is set up. 

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Community Beginner ,
Oct 10, 2023 Oct 10, 2023

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using the default email button from inside acrobat - brand new install. We did turn off the send as link function however 

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Community Beginner ,
Oct 10, 2023 Oct 10, 2023

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also for context - this is on a new windows 11 box, fully updated running outlook v2309

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