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Serial number is not valid - Acrobat X Standard

New Here ,
Nov 25, 2024 Nov 25, 2024

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Good morning,

 

Just upgraded my PC and tried to move my Acrobat X Standard license over - unfortunately it says "This serial number is not valid for this product" even though the product was installed from the same installer file as the original PC.

 

I assume this is a "Sorry we don't support Acrobat X any more and aren't even going to try to help you", but want to see if there is something I can do to transfer over the license file (e.g. copy registry entries from the , set up my own authentication server).

 

Failing that does anybody have any recommendations for PDF editors that don't cost more than my Disney Plus subscription? I don't use it enough to justify this expense - I'm just more annoyed that Adobe would shut down its authentication servers and not release a patch to the software that auto approves the license key.

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New Here ,
Nov 25, 2024 Nov 25, 2024

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Never mind. Bit the bullet and bought a lifetime license for Acrobat DC 2019. Thanks for still offering lifetime licenses!

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Community Expert ,
Nov 25, 2024 Nov 25, 2024

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They're not, actually. If you bought it, it was not directly from Adobe, so be very careful.

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New Here ,
Nov 26, 2024 Nov 26, 2024

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I was sure to download the software directly from Adobe's website. Took a while to find the 2019 version. But at least I can use this version until I upgrade my PC.

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New Here ,
Nov 27, 2024 Nov 27, 2024

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I have the same problem. Where did you find the 2019 version. I wouldn't mind biting the bullet.

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