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Server Currently Unavailable - Adobe Acrobat Pro DC

New Here ,
Dec 12, 2019 Dec 12, 2019

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We are getting this error in multiple locations, is Adobe's esignature platform down?

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Crash or freeze , Security digital signatures and esignatures

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New Here ,
Dec 12, 2019 Dec 12, 2019

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I am having the same issue.

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New Here ,
Dec 12, 2019 Dec 12, 2019

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I'm having the same problem! 

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New Here ,
Dec 12, 2019 Dec 12, 2019

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It's working again.  I think the issue was with Adobe.

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Community Expert ,
Dec 14, 2019 Dec 14, 2019

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Hi,

 

were you able to determine how the issue was resolved by itself?

 

Was it a server that was temporary down?

 

I'm just curious.

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Adobe Employee ,
Dec 16, 2019 Dec 16, 2019

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Dear User,

 

Is this issue resolved for You?

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Community Expert ,
Dec 12, 2019 Dec 12, 2019

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disable automatic signature verification, and / or  update the AATL in the Trust Manager under Acrobat Preferences and see if it helps

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Community Expert ,
Dec 12, 2019 Dec 12, 2019

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it looks like an automatic uodate is trying to run in the background.

 

check also if restaring the PC  to apply the update resolves the issue.

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Adobe Employee ,
Dec 16, 2019 Dec 16, 2019

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Dear User,

Is this issue resolved for You?

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New Here ,
Dec 19, 2023 Dec 19, 2023

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I tried this and am still getting the server unavailable message.

 

 

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