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1

Server Currently Unavailable - Adobe Acrobat Pro DC

New Here ,
Dec 12, 2019 Dec 12, 2019

We are getting this error in multiple locations, is Adobe's esignature platform down?

TOPICS
Crash or freeze , Security digital signatures and esignatures
3.2K
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New Here ,
Dec 12, 2019 Dec 12, 2019

I am having the same issue.

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New Here ,
Dec 12, 2019 Dec 12, 2019

I'm having the same problem! 

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New Here ,
Dec 12, 2019 Dec 12, 2019

It's working again.  I think the issue was with Adobe.

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Community Expert ,
Dec 14, 2019 Dec 14, 2019

Hi,

 

were you able to determine how the issue was resolved by itself?

 

Was it a server that was temporary down?

 

I'm just curious.

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Adobe Employee ,
Dec 16, 2019 Dec 16, 2019

Dear User,

 

Is this issue resolved for You?

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Community Expert ,
Dec 12, 2019 Dec 12, 2019

disable automatic signature verification, and / or  update the AATL in the Trust Manager under Acrobat Preferences and see if it helps

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Community Expert ,
Dec 12, 2019 Dec 12, 2019

it looks like an automatic uodate is trying to run in the background.

 

check also if restaring the PC  to apply the update resolves the issue.

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Adobe Employee ,
Dec 16, 2019 Dec 16, 2019

Dear User,

Is this issue resolved for You?

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New Here ,
Dec 19, 2023 Dec 19, 2023
LATEST

I tried this and am still getting the server unavailable message.

 

 

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