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Setting font size to view stream in internal PDF structure

New Here ,
Jul 27, 2022 Jul 27, 2022

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Hi,

I used to be able to view the PDF stream from the internal PDF structure dialog. 

The dialog and the view are still open, but now the font is so small, making it impossible to read the data. 
Probably related to something I did and now I do not know how to fix it back. 

I tried to uninstall and install adobe, but it did not help. 

How can I fix this? 

Thanks. 

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General troubleshooting , How to

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correct answers 1 Correct answer

Engaged , Jun 29, 2023 Jun 29, 2023

Update: our users who began experiencing this after an update to the '23 version are back to seeing normal behavior after downgrading to the '21 version.

 

A support case has been opened with Adobe.

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Community Expert ,
Jul 27, 2022 Jul 27, 2022

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What app does you use?

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New Here ,
Aug 02, 2022 Aug 02, 2022

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Hi!, Adobe Acrobat Pro DC (22.001.20169), using on MAC. Thanks!

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Community Expert ,
Aug 02, 2022 Aug 02, 2022

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May be a Mac issue.

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Engaged ,
Jun 28, 2023 Jun 28, 2023

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Hi, chiming in to say we're experiencing this issue as well.

 

On a Mac. 
Adobe Acrobat Pro
Continuous Release | Version 2023.001.20143
Architecture: x86_64
Processor: Intel
Build: 23.1.20143.0
AGM: 7.0.4
CoolType: 8.2.1
JP2K: 4.0.0.52671

 

Several of our users were _not_ experiencing this issue until upgrading just last week.

 

In case file uploads don't work:

https://app.screencast.com/i8nDDd0voMVaQ

https://app.screencast.com/BVa0dAj3qALii

https://app.screencast.com/xg3xOyaue4lTC

 

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Engaged ,
Jun 29, 2023 Jun 29, 2023

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LATEST

Update: our users who began experiencing this after an update to the '23 version are back to seeing normal behavior after downgrading to the '21 version.

 

A support case has been opened with Adobe.

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