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4

Setting to "ask to Save" a PDF when downloading a file

Community Beginner ,
Jan 29, 2024 Jan 29, 2024

When I would dowload a file I would be asked where I wanted to save the PDF file to, now the file just opens automatically in Adobe without asking where to save. Not convenient for what I do. 

Please advise if anyone has any ideas! Much appreciated! 

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How to , PDF
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1 ACCEPTED SOLUTION
Adobe Employee ,
Jan 30, 2024 Jan 30, 2024

@Kia35114435i515 

You can turn off this feature via preferences. Kindly un-check below preference from the preferences dialog(ctrl+k / cmd+k) in Reader.

 

Preferences -> General -> Open PDFs automatically in Reader when they are downloaded in Chrome browser

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Community Expert ,
Jan 29, 2024 Jan 29, 2024

What browser are you using?

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Community Beginner ,
Jan 30, 2024 Jan 30, 2024

I am using Google Chrome. This issue has just started though, haven't had this issue before. 

I did go to the Extension for Adobe in my browser and the option to ask where to save is selected, yet, is not working....

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Community Expert ,
Jan 30, 2024 Jan 30, 2024

Change it here: chrome://settings/content/pdfDocuments?search=pdf

 

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Community Beginner ,
Jan 30, 2024 Jan 30, 2024

Thank you, tried that, still didn't work... 😕

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Community Expert ,
Jan 30, 2024 Jan 30, 2024

Report the issue to Google as a bug in Chrome.

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Community Beginner ,
Jan 30, 2024 Jan 30, 2024

Good idea, will do. Thanks for your help! 🙂

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Community Expert ,
Jan 30, 2024 Jan 30, 2024

This is browser setting, it don't rely to Acrobat.


Acrobate du PDF, InDesigner et Photoshoptographe
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Community Beginner ,
Jan 30, 2024 Jan 30, 2024

Any idea how to fix in Google Chrome browser? This has just started happening, haven't had an issue with this before. 

I have gone into the Extension for Adobe in Chrome and the option to ask before saving is selected, so.... ?

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Community Expert ,
Jan 30, 2024 Jan 30, 2024

Chrome is a spyware, you should not use it.


Acrobate du PDF, InDesigner et Photoshoptographe
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Community Beginner ,
Jan 30, 2024 Jan 30, 2024

Thank you, I am very aware of Chrome and what it really represents. 

Unfortunaltey, this is the browser that my job uses and I cannot switch. 

I appreciate your concern though! Thanks!

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Community Expert ,
Jan 31, 2024 Jan 31, 2024

I cannot help you furthemore since Chrome is banned from my computers.


Acrobate du PDF, InDesigner et Photoshoptographe
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Explorer ,
Feb 02, 2024 Feb 02, 2024

Enable Ask where to save PDF files before downloading:

 

https://youtu.be/3-kNPKovFsw

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Adobe Employee ,
Jan 30, 2024 Jan 30, 2024

@Kia35114435i515 

You can turn off this feature via preferences. Kindly un-check below preference from the preferences dialog(ctrl+k / cmd+k) in Reader.

 

Preferences -> General -> Open PDFs automatically in Reader when they are downloaded in Chrome browser

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Community Beginner ,
Jan 31, 2024 Jan 31, 2024

It is not about opening the PDFs, it is about asking to Save them before opening. 

The PDFs are already being opened automatically when downloading, I just want the option to save to certain folders first which I was doing in the past and then all of a sudden Adobe is not doing this anymore. 

Thank you in advance. 

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Adobe Employee ,
Jan 31, 2024 Jan 31, 2024

Hey @Kia35114435i515 

I get your problem now, your issue is with chrome settings and not Reader. You can change your chrome setting here:

chrome://settings/downloads

 

Just enable - "Ask where to save each file before downloading"

 

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Community Beginner ,
Feb 01, 2024 Feb 01, 2024

Yes, I have that enabled already, it must be a glitch in Chrome at this point... 

 

Thank you though for your advice! 

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New Here ,
Feb 03, 2024 Feb 03, 2024

I don't know how this changed on it's own but this solution worked for me. Thank you!!

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New Here ,
Jan 31, 2024 Jan 31, 2024

On the cloud and updated, but I don't know if the web one, I need the update on the desktop one for Windows 10. My hold PDF Acrobat Pro DC , for the update i don't know if Acrobat DC is the same. 

 

 

 

 

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Explorer ,
Feb 01, 2024 Feb 01, 2024

Enable  Ask where to save PDF files before downloading:

https://youtu.be/3-kNPKovFsw

 

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New Here ,
Feb 03, 2024 Feb 03, 2024
LATEST
I think Adobe on the web is capable of stealing the work you do
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