Shared Commenting - Duplicate comments that cannot be deleted

[Kelvin5C47]

Hello

Our team is using the "Send for Shared Commenting" feature in Adobe Acrobat Pro DC. 

Sometimes we get a situation where the exact same comment appears 3 times. 

We tried the following:

- Delete the duplicate comments

- Click "Publish Comments"

But somehow the duplicates are not deleted.

Does anyone know of a solution?

[idyzyn]

My client sent me a pdf hundreds of comments and many are duplicates. Did you find a solution to this? 

[Kelvin5C47]

I found this tool which worked in removing duplicates.

https://www.try67.com/tool/acrobat-reader-dc-remove-duplicate-comments

It worked for my case, but if you decide to use it, please take all necessary precautions (make a backup copy of your PDF etc)

[idyzyn]

Thank you. That's good to know. I saw that and actually downloaded it - but didn't use it - worrying that I may expose my computer to some unknown malicious software. Thanks for the feedback.

[Kelvin5C47]

If you were to open the .js file in notepad, the code seems harmless (perhaps get your IT person to look at it if you want a second opinion)

Having said that, I can understand your caution, and though it worked for me, I can't vouch for the tool since I did not develop it.

[Guest]

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